Welcome to Sparkle and Shine (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the United Arab Emirates (UAE) Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect and process the following personal data:
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Personal Identification Information: Name, email address, phone number, and physical address.
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Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
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Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
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Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use your personal data for the following purposes:
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To Provide Services: Processing your orders, managing your account, and delivering the services you have requested.
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To Improve Our Website: Analyzing data to understand user behavior and enhance user experience.
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To Communicate with You: Sending administrative information, updates, and promotional materials, provided you have not opted out of such communications.
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To Comply with Legal Obligations: Ensuring adherence to applicable laws and regulations, including the PDPL.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
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Consent: Where you have provided explicit consent for specific processing activities.
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Contractual Necessity: Processing necessary for the performance of a contract to which you are a party.
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Legal Obligation: Processing required to comply with our legal obligations.
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Legitimate Interests: Processing necessary for our legitimate interests, provided your rights and interests do not override these.
5. Data Sharing and Disclosure
We may share your personal data with:
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Service Providers: Third-party vendors who assist in providing our services, subject to data protection agreements.
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Legal Authorities: If required by law or to protect our rights, property, or safety.
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Business Transfers: In connection with any merger, sale, or transfer of company assets.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UAE. We ensure that such transfers are conducted in compliance with the PDPL and that appropriate safeguards are in place to protect your data.
7. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under the PDPL, you have the following rights:
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Access: Request access to your personal data.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your personal data under certain conditions.
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Restriction: Request restriction of processing under certain conditions.
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Objection: Object to processing based on legitimate interests.
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Data Portability: Request transfer of your data to another organization or to you.
To exercise these rights, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Sparkle and Shine
Building Material Mall
Dubai, United Arab Emirates
Email: info@sparkleandshine.ae
Phone: +971 56 192 4502
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.